All Sales Are Final

All product and service sales through Ewire Solutions are considered final. No refunds will be issued unless a product is found to have a manufacturer defect. In such cases, the customer must seek remedy directly through the manufacturer’s warranty. Ewire Solutions does not offer any extended or additional warranties beyond what the manufacturer provides.

Manufacturer Defects

Products with manufacturer defects must be addressed through the appropriate warranty process. Ewire Solutions is not responsible for honoring or facilitating manufacturer warranties beyond providing contact information or documentation when available.

Deposits

All deposits made for large jobs, custom work, or special orders are non-refundable under any circumstances. By submitting a deposit, the customer agrees to this policy.

Shipping & Returns

• Return Shipping: Customers are solely responsible for the cost of returning any item to the manufacturer or supplier.

• Additional Shipping Charges: If the manufacturer or supplier charges us to ship a replacement product, that fee will be passed on to the customer.

• Ewire Solutions does not accept returned items directly unless otherwise specified in writing.

Gift Cards

All gift card purchases are final and non-refundable. Gift cards cannot be exchanged for cash or credit unless required by law.

Exchanges

Ewire Solutions does not process or guarantee exchanges. All exchanges are subject to the policies of the original manufacturer or supplier. Customers must initiate exchange requests with the product’s original source.

Fees

Any fees associated with product purchases, service labor, shipping, handling, or processing will be the responsibility of the customer and will be added to the final invoice or transaction amount.